Your Questions, Answered.

I get a lot of the same questions before a first appointment — and I love that. It tells me you’re thinking carefully about your home, and I have a feeling we’re going to work really well together. So here are the ones that come up most often, answered the way I’d answer them if you were sitting right across from me. 😃 And if something you’re wondering about isn’t here — just call. I genuinely love a good question.

Getting Started
About Your Project
Quality & Craft
Logistics & Timing
How do I know if I’m ready to get started?

If you’ve been thinking about your windows for more than a week, you’re ready. You don’t need a plan, a vision board, or any idea what you want. That’s my job. All you need is a sense that something in your home could feel more finished — and the desire to do something about it. I’ll take it from there. 😃

What happens when I reach out?

My team will get you on the calendar— and then I’ll call you personally before your Signature Design Experience for a quick fifteen minute conversation. Just friendly, no tests 😃 — I want to hear what you’ve been thinking about for your home. That’s where the real magic begins.

Is there a consultation fee?

Yes — there is a design fee for our Signature Design Experience, which is credited in full toward your order. It’s a personalized, two-hour design experience in your home — not a sales call. I come completely prepared, samples already curated for your home, ideas already forming before I ever ring your doorbell. It is absolutely an investment — and one that comes right back to you the moment you place your custom order. 😃

Do you work with Interior Designers?

Absolutely — and I love those collaborations. If you’re local to the South Atlanta area I’d love to work directly with you and your Clients — designing, fabricating and installing Custom Window Treatments as part of your team. If you’re further away, The Curtain Queen is my consulting service designed specifically for Interior Designers who want expert Window Treatment guidance for their own Clients — wherever they are. 😃

What kinds of Window Treatments and services do you offer?

Oh, where do we start!! 😄 For your windows — Custom Draperies, Panels, Valances, Cornices, Swags, Sheers, Cafe Curtains, Fabric Roman Shades, Ripplefold, different Pleat Styles, Blackout options, Top Treatments, Woven Wood Shades, Roller Shades, Zebra Shades, Honeycomb Shades, Blackout Shades, Cordless Shades, Wood Blinds and Shutters. And for those who want the ultimate in effortless living — Motorized Shades, Motorized Draperies, Motorized Roman Shades and Motorized Outdoor Shades. For your outdoor spaces — Outdoor Shades, Outdoor Draperies and Outdoor Cushions & Pillows. For your bedroom and beyond — Custom Bedding, Bedspreads, Coverlets, Comforters & Duvets, Dust Ruffles, Shams, Pillows, Tablecloths, Placemats and Runners. For your furniture — Headboards, Window Seat Cushions, Bench Cushions and Small Furniture Upholstery. And the finishing touches — Gorgeous Fabric Choices, Beautiful Decorative Hardware Options, Lovely Trim, Stunning Wallpaper and Unique Window Treatment Designs. Almost everything is fabricated right here in our South Atlanta workroom — and our expert team installs it all for you. 💖

Do you offer Motorized Window Treatments?

Yes — and once you have them you’ll wonder how you ever lived without them. We offer Motorized Shades, Motorized Draperies, Motorized Roman Shades and Motorized Outdoor Shades. Motorization is wonderful for tall windows, hard to reach windows, layered treatments, or really any window you’d rather not think about twice. It’s designed to feel seamless and effortless — because that’s exactly how your home should feel.


Tip — Motorization doesn’t have to mean every window. Sometimes adding it to just the right spots makes the whole home feel completely elevated. 😃


What does Custom — or Bespoke — actually mean?

Custom — or Bespoke — means that nothing we create exists anywhere else in the world. Every single treatment is made entirely for your home, your windows, your vision. I love creating things that are truly unique — because I don’t want the same thing in my home that everyone else has. And I have a feeling you don’t either. That’s what Custom means. And it’s the only way I know how to work. 💖

Can I bring inspiration photos to my Signature Design Experience?

Please do!! Inspiration photos are one of my favorite things to work from. A page torn from a magazine, something saved on your phone, a room you saw somewhere and never forgot — bring it all. I love the challenge of taking something you love and making it completely and uniquely yours.


“She is quick to find you exactly what you are looking for even if it is from a picture in a magazine that you like.”

— Donna L.


“I liked a curtain that I had seen on Pinterest that Lady Dianne’s had not made before — but of course, as with anything else I wanted, it was no problem and Gretchen made it happen.”

— Bonnie B.


What if I have a tricky window — an odd size, an awkward angle, something nobody else could solve?

Oh, those are my favorite. Seriously. Challenging windows are where Custom really shines — and where 32 years of experience comes in very handy. Bring me your problems. I genuinely love solving them. 😃


“We had so many people out here to try and solve our problem of getting too much sun in our bedroom. You were the only one who could actually do it. And you made it look so easy! It looks incredible!”

— Farah


What if I need my existing Window Treatments taken down before painting or wallpapering?

We’ve got you!! If your Window Treatments were made by Lady Dianne’s, we’ll carefully take everything down before your painters or wallpaper installers arrive — Decorative Hardware, Panels, everything — and move it safely to another room they won’t be touching. Then we come back and reinstall everything exactly the way it was. Your beautiful Window Treatments — and your investment in them — deserve that kind of care. 💖

Do I have to do my whole house at once?

Not at all — though once you see one room finished you’re usually very ready to do the rest. 😄 Most of my Clients start with the rooms that matter most to them right now and build from there. I prefer to work on more than one room at a time when we can — it’s more efficient and everything ties together more beautifully — but I will absolutely work with you on a single room if that’s where you are.

What does Custom — or Bespoke — actually mean for quality?

Everything we create is made specifically for your windows, your fabric, your home. The proportions are calculated for your exact space. The patterns are matched by hand. The linings are premium — always. And the artisans making your treatments have been doing this for twenty to forty years. Almost everything is fabricated right here in our South Atlanta workroom — not outsourced, not mass produced. That’s simply how we work. 💖

Do you use quality linings and materials?

Always — no exceptions. Every treatment we create uses premium linings. Interlining is added when the fabric or window calls for it. Weights are sewn into every Panel so they hang exactly the way they should. These aren’t extras you have to ask for. They’re simply how we work. 💖

What about pattern matching?

This is one of those things most people never think about — until they see it done beautifully. If your fabric has a pattern, someone in our workroom is spending real time deciding exactly where that pattern lands on your treatment. Which flower sits at the center of your Valance. Whether the pattern repeats or alternates across sections. It’s the kind of detail that makes the difference between something that looks nice and something that takes your breath away.

How long does everything take?

Every project is a little different, but here’s a general sense of what to expect. Custom Draperies, Panels, Valances, Roman Shades and soft treatments are generally 6 to 8 weeks. Custom Blinds and Shutters are generally 4 to 6 weeks. Custom Bedding is generally 8 weeks. Once your order is placed I’ll give you a personalized timeframe so you know exactly what to expect — and if you have a specific date in mind, tell me right away and we’ll do everything we can to make it happen. 😃

What areas do you serve?

We’re based in Fayetteville and love serving the greater South Atlanta area — Peachtree City, Trilith, Serenbe, Newnan, Tyrone, Senoia, Sharpsburg, Brooks, McDonough, Stockbridge and everywhere in between. If you’re a little further out, just call — we’re happy to travel and trip charges may apply, but we’ll figure it out together. And yes, we work with Clients across the USA and Canada too — because beautiful Custom Window Treatments shouldn’t be limited by geography. 😃

What if something gets delayed or a fabric gets discontinued?

It happens occasionally — and when it does, you’ll hear from me first. I’m already on it before you even have a chance to wonder. In 32 years I have never had a Client who didn’t find something they loved just as much — or honestly, even more. It always works out beautifully. That’s my promise to you. 💖

Do you handle installation?

Absolutely — and the husbands love that part. 😄 I design it, my artisans fabricate it, and my expert Installers hang every single piece. I’m there on Installation day to make sure everything goes just the way we envisioned it. You don’t coordinate anything, worry about anything, or ask anyone to find a drill. It’s all taken care of.

Can you work with my home if it’s still under construction?

Yes — and honestly, the earlier you call me the better!! Working together while your home is being built means we can plan everything from the very beginning — the right treatments for every room, the right hardware, and the right look for every single space. It makes the whole process smoother and the results even more beautiful. I love being part of a new home from the very start. 💖


Just call or schedule a Showroom visit. I genuinely love talking about this — and there is no such thing as a question too small when it comes to your home. 😊


I cannot wait to hear what you’ve been thinking about.

Still Have a Question I Didn't Answer?

Why Clients Come Back Again and Again

“I’ve been working with Lady Dianne’s for years. Every time I move, they’re the first call I make. Their work is always to the highest standards, and I trust their judgment completely.”


— 
Trish